Saturday, January 24, 2009

Hall table and comfy couches!

Yesterday was spent shopping and making decisions! I went back to have another look at the hall table I discovered, and talked to a different Sales Assistant. She let me know that there is a cream version of the table at their warehouse!! Perfect! That means I won't have to spend time and money 'doing up' the wrong coloured one! I bought it, unseen, but still have the french grey one on 'hold' if it turns out to be not quite right. They should receive it at the shop sometime next week, so I can then take some photos of it. If, on the off chance it won't go in the entrance hall, I'm sure there will be plenty of other places for it.



We also ordered and paid for the beautiful Toorak couches from Freedom yesterday. Saving $750 in the sales will be well worth it, as prices are expected to rise in March, and will probably never be the sale price again. They have delayed the ordering for 12 weeks, which could be delayed even further if they are busy. Doesn't really matter how long it takes, as we won't need them until we move in, and the shorter they spend in storage, the better.

Yesterday, should also have been the day I heard from Henley with site start date. Did they ring? Of course they didn't. I ended up having to chase them...again. I couldn't get in contact with our CSA, so I left a message asking when site start will be and requested she please call my mobile and left my number. When I returned home, there was a message on the home phone. Didn't I ask to be called on my mobile?? Nothing was said about any start date in the message, just that she was returning my call. How completely frustrating. Maybe she was too scared to talk to me...

So, as Monday is a Public Holiday, I now have to wait until Tuesday to ring again. I really wanted some straight answers as to why the hell they are taking so long. There are no delays, other than what seems to me in their apparent organisation abilities. I am really at my wits end, and believe it is time to elevate this issue to higher management.

Enough is enough!!

2 comments:

A-M said...

Love the couches - very Hamptons. Love also the Town and Country table and chairs in previous post. You have great taste. I can so feel your frustration. Our site supervisor didn't even turn up to a meeting we called last Friday. Our plumbing and wiring were due to be done early December. Still waiting. Can't do any sheeting until done. Wringing my hands too. Hang in there.... just keep calling. Be the 'squeaky wheel'.
A-M xx

stormygirl said...

Thanks A-M. It's so hard to just 'hang there' at times, and we haven't even started! There really is no excuse for what they are doing. We were first told we would find out site start date during the 2nd week of December. Last time I counted, that was 6 weeks ago!! I'm so sick of the false promises...

Fingers crossed for your plumbing and wiring to go in ASAP. Your home sounds beautiful, and I can't wait to see it all come together!